Automated Meter Reading (AMR) / Advanced Metering Infrastructure (AMI) Project

For complete information on the AMR/AMI Project, click here. The Miami County Sanitary Engineering Department is currently scheduling appointments for the AMR/AMI Project Phase 2. If you have been contacted by one of our staff members please call our office during normal business hours at 937-440-5653 or contact us via e-mail here. 

Miami County Sanitary Engineering is currently implementing a smart metering system to replace the standard water/sewer meters in our utility service area. The metering infrastructure upgrades will enhance customer service, provide a tool for leak detection, increase revenue and reduce operating costs. The AMR/AMI Project Phase 2 will begin during the winter/spring of 2020 and continue into 2021 and 2022. 

This project will help in reducing costs of manual metering reading, help diagnose water leaks and collect data directly with a radio base system therefore helping to identify issues of revenue loss through leaks and faulty meters. Alarms for high usage can be set to help in identifying issues quickly so that Miami County Sanitary Engineering (MCSE) customer service can respond sooner. 

Miami County Sanitary Engineering (MCSE) staff will be responsible for contacting residents and installing the new meters. MCSE continues to move forward in modernizing infrastructure and promote sustainability to our customers. 

The letter found at the below link was mailed to Phase 2 residents at the end of February 2020. This letter was mailed to residents in Brokenwoods Village, Cedar Ridge and Miami County customers along South County Road 25A in Troy, Ohio. 

AMR/AMI Phase 2 Letter February 2020