Frequently Asked Questions

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Yes, real estate records recorded from 1998 (to present) are available on line, use the Records Request and Online Searching link on this page.

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Yes, the Miami County Animal Shelter accepts credit/debit cards (there is a 2.7% processing fee for credit/debit cards), cash, and checks with photo identification. No starter checks, please.

Anyone is eligible to ride regardless of age or ability. The hours of operation for transportation are as follows:

Monday - Friday     5:00 AM - 6:00 PM  

Saturday                 8:00 AM - 2:00 PM

We ask that you schedule your trip at least 24 hours in advance. Same day requests are not guaranteed. Trips can be scheduled up to 7 days in advance. The pick-up and drop-off times may be up to 15 minutes earlier or later than your scheduled pick-up time to accommodate other riders. It is up to you to be watching for the bus.  Trips should be scheduled one hour prior to the desired time of arrival. Exact fare is needed when boarding the bus. 

Your name, home address, mailing address, phone number, emergency contact, date of birth, and any special needs. 

All of our buses have lifts. 

We offer two cards that have no cost to apply for. Both do require an application to be filled out and signed with proof needed (specified on the application).

Our Blue Card Application is for anyone 65 years of age or older or with a documented permanent disability. 

The Title XX Application is based on income. Anyone regardless of age is eligible to apply. Income level must be at or below 150% Federal Poverty Guidelines. MCPT will determine eligibility following JFS criteria. Acceptable documentation for proof of income includes the following:

• Current Social Security benefit letter
• Pay stubs
• Printouts from Job and Family Services if receiving that type of aid
• Veterans benefit statement
• Pensions statement  

No pets are allowed to ride in Transit vehicles. Service animals are allowed to ride.

Yes, children under the age of 7 ride free when accompanied by an adult. You must provide your own car seat if needed.

• Children less than 4 years old or 40 pounds must use a safety seat. 
• Children less than 8 years old, unless they are at least 4 foot 9 inches tall must use a booster seat.  
• Children ages 8-15 must use a child safety seat or safety belt.

If you need assistance to/from the door in order to board the bus, please fill out a door-to-door request form. Please remember to tell the scheduler that you will require assistance with boarding. 

Safety is our number one priority. During inclement weather, Miami County Transit reserves the right to deny door-door assistance requests, should there be a potential safety hazard to the passenger or driver. 

Passenger aides must be pre-approved by the Transportation Manager with written notice from the doctor on prescription pad or office letterhead. Upon approval, the aide is able to ride for free. Otherwise, their fare would be $4.00 one way for a trip within Miami County. 

Carry on items are permitted, provided they do not exceed what you can comfortably carry in one trip. All passengers are permitted to carry personal items on the buses. In addition, all carry on items must be secured in a tote bag or other means of control. No loose items that may become a hazard in the event of a sudden stop, will be permitted. No open containers of drinks, food, or other liquids that can spill are permitted. 

Bags are available on all buses for $1.00 each. 

Passengers that are 14 years or older may ride the bus without an parent or adult. 

Our scheduler will work hard to schedule your trip at your requested time, but service is very limited and there are certain times of the day when there are no openings. Our service is first come/first serve and scheduled if space is available. We suggest that you schedule your trips as early as possible to reserve the time you need.

No. You will need to schedule a pick up and return trip when you call. You trip is completed when you leave the bus at any destination. On most days the driver has other trips scheduled and cannot wait.  

Our service is a public transportation shared ride program. The driver may have other riders that are scheduled to be picked up and dropped off during your trip. Keep this in mind when scheduling your trip and give yourself extra time to get to your destination.

Yes, all of our vehicles are accessible to mobility devices. Our drivers are trained to assist passengers in loading, unloading, and securing mobility devices.

If you leave anything on the vehicle, call our office at (937) 335-7433. We will make every effort to locate and return lost items to our customers. Please understand that Miami County Transit is not responsible for items left on the vehicle.

Yes, we do have buses equipped with bike racks. Please let the scheduler know this information when you scheduled the ride.

If you are interested in becoming a part of the team that provides Miami County Transit service, please contact the Safety Manager at (937)335-7433. If openings are available, you can apply here. ALL applications must be submitted online. 

Options:

1. Via Mail: Mail a check or money order to Sanitary Engineering, 2200 N. County Rd. 25-A, Troy, Ohio 45373
2. In Person: Payments can be paid to the Sanitary Engineering office by cash, check or credit card
   during office hours (8 am to 5 pm, Monday through Friday)
3. Via Deposit Box: There is a deposit box available at the Sanitary Engineering office during facility open hours (6 am to 6 pm, Monday through Friday) or at the Miami County Safety Building, 201 W. Main Street in Troy (Next to the Courthouse) anytime day or night
4. AutoPay (ACH): The Sanitary Engineering Department now offers AutoPay (ACH) for water and sewer customers. A customer's water and/or sewer bill will be automatically deducted from a checking or savings account every month. To enroll, complete the ACH form located under the Customer Service tab, or on the back of your bill, and submit with a voided check. Often times, it takes a month or so to begin, so please check with our office regarding current bills.
5. Online Payment System: Our Water and/or Sewer customers will need to “Register New Account” using account numbers shown on the billing statement with asterisks (*). Will also need to enter street address as shown on the billing statement using ALL capital letters, but no city, state or zip code info is needed.

   Note: There is a convenience fee that is applied when paying through Point & Pay that is paid to them, NOT to Sanitary Engineering. If you have problems signing up on the system, please call the office at 937-440-5653, Monday through Friday from 8 am to 5 pm.

   Click Here To Pay Online

Due Dates are printed on your statement. Due date postmarked envelopes are accepted as on time payment. Please disregard any bills wrongfully sent to you.  

REAL ESTATE TAX 

1st Half due February 14

2nd Half due July 20

Mobile Home Tax

1st Half due March 1

2nd Half due July 31

We have this available to help you get caught up on past due taxes. Please call the office for further details.

For ten days after the due date a 5% penalty is applied. After that, a 10% penalty is added on all unpaid current tax and remains the same until the second half statement is mailed. At which time it is included on the bill, if not paid before.  

You may qualify is you are age 65 or older, or permanently disabled, and live in your own residence. For further information, call the Miami County Auditor at 937-440-5925.

Call the Miami County Auditor at 937-440-5925.

All owner occupied residences qualify for reduction. Call the Miami County Auditor for the form at 937-440-5925.

This is by section 5721.32 of the Ohio Revised Code. All Ohio counties can now do a tax lien sale. 

It's easy! Submit your question online and a member of our team will contact you within one business day. If this is an emergency situation, however, you can reach us at 937.440.8045 or contact your supervisor. 

Please complete the Employee Information Change form and return it to Human Resources. 

HSA contributions can be changed on a quarterly basis. To change your contribution, email Amy Saltis and be sure to include your full name as it appears on your payroll check, your current contribution, your new contribution, and which quarter you wish to make this change effective.

A dependent losing coverage qualifies as a life changing event. You have 30 days from the effective date (the date their coverage ends) to add your dependent to our plan. You will need to provide proof of coverage lost, date of birth, and social security number. Please email someone on the HR team as we will be happy to assist you.

You can request a new insurance card from Anthem on their website. You can also view your card online in case you need it immediately. Dental insurance cards can be requested through their website as well. Vision insurance does not have physical ID cards mailed to you, you can see your coverage on their website but there is no option to request cards. 

Please take the time to thoroughly read the summons and the letter accompanying the summons.  It contains a great deal of information that may be helpful to you.  Once you have read it, please fill out the questionnaire that was included to the fullest extent possible and mail it back to the Court using the enclosed envelope as soon as possible.  

To be eligible to serve on jury duty, you must be at least 18 years of age, a citizen of the United States and resident of Miami County. You must able also be able to communicate in the English language. 

In Miami County, Petit Jurors are selected for a one-month period.  You may be called to serve at any time during that term.  You may also be called more than once during your term.  It is also possible that your services will not be needed at all during your term.  You will know when to report upon receiving a second notification that the US Mail.  Grand Jurors serve a term of four months and are required to report at the direction of the Court.  

If you are selected as a Petit Juror, you will hear a case which is criminal or civil.  A criminal trial will involve a felony (a more serious type of crime.)   The law requires twelve (12) jurors to be seated in a criminal case, only eight (8) jurors are required in a civil case.  In a criminal trial, the jury must find a litigant guilty or not guilty by unanimous vote.  In civil cases, the law requires a vote of a least three-fourths of the jury to reach a verdict.  Most jury trials will seat one to two “alternate-jurors” in the event, sickness or unforeseen circumstances arise in which one of the regular jurors are unable to hear the entire trial.  The alternate-juror hears the trial, in its’ entirely, but does not participate in jury deliberations unless the alternate replaces one of the original jurors.  A petit jury trial typically lasts one to three days, but could be longer depending on the type of case.  

A Grand Jury hears evidence about crimes and decides whether or not a person should be “indicted” and tried for committing a crime.  The Grand Jury does not decide guilt or innocence.  If you are summoned to court to be selected to serve on a Grand Jury, you will serve a term of four (4) months.  

According to Ohio law, jurors may be summoned from the list of registered voters in the county or jurors may be summoned from a list of registered voters and licensed drivers in the county. Presently, this court summons jurors from the list of registered voters of Miami County, Ohio.   A source list is developed by a random computerized drawing from the registered voters in the county. From this source list there are three random computerized drawings each year. The jurors that are drawn are notified by mail they have been selected for jury duty. 

According to the law of Ohio, you can be excused from jury duty only by the Court. When considering requests of excuse, the Court is required to observe statutory provisions. Requests to be excused from jury service should be submitted in writing. The address, fax number and email address are included on our letterhead. Please be clear and precise in your description of your request. The Judge will review the request and you will be notified of his decision. If at the particular time you are called for jury duty, it will be an undue hardship, you should make that fact known. You may be able to work something out regarding your service through the Court Administration Office at 937-440-5992. 

Petit Jurors:  Individuals are paid, by the court, for their services as a petit juror. The pay is calculated by the number of days that petit jurors are summoned and instructed to report to the Safety Building for jury selection. Petit jurors are compensated at the rate of $40.00 per day for each day present. After the tenth day of being seated on a jury trial petit jurors are compensated at the rate of $80.00 per day. However, if you are not seated on a jury trial and are excused before noon, you will receive $20.00.  Payment is by check, which will arrive at your residence within one month following your jury service.  

 Grand Jurors:  Individuals are paid for their services as a Grand Juror. The pay is $20.00 for a half day, or $40.00 for a full day.  Payment is by check, which will arrive at your residence every thirty (30) days during your term. 

Should any juror’s employer require proof of jury service so that you may receive your pay, or for any other reason, you may go to the Office of the Clerk of Courts which is located on the third floor of the Safety Building and a certificate will be furnished to you. These are furnished at any time you ask for them. 

In the event any emergency should arise while serving as a juror, such as illness, car trouble, etc., which would make you report late or make it difficult to come in, call the Court Administration Office as soon as possible at (937) 440-5992.  However, once you have been sworn as a juror in a case, every reasonable effort should be made to continue or the case would have to start anew.  

Please wear comfortable clothing that also reflects the seriousness of your responsibility. Business-casual attire is encouraged. Shorts, mini-skirts, tank tops, shirts with suggestive language or logos, and hats are all considered to be inappropriate attire for the courtroom. The temperatures from the jury room and the courtroom may vary, so you may bring a sweater or jacket with you.

While a case is being tried, you may not talk about the case among yourselves or with others, nor should you listen to outside conversations.  You may not mingle with lawyers or witnesses during a recess, nor accept such favors as a ride home from witnesses, parties, or counsel.   If any interested party approaches you or other jurors, immediately report this communication to the judge.   Each juror must retain impartiality.   

No.  You do not need to call in every day the month you are assigned for duty.  You will receive another summons outlining your report date and time with additional instructions for reporting, etc.  
Petit Jurors will be assigned a Code Number of either Code 1 or Code 2. You will follow those instructions pertaining to your Code Number that corresponds with your report date. You can also check your juror status using the Miami County Common Pleas Court’s website; http://miamicountyohio/juryinformation.  However, if you do report for jury duty and ultimately selected and impaneled as a juror, you will report from day to day until discharged by the Court.  You will receive additional instructions by the Court during the jury selection process.  

All requests to be excused must be put in writing and include your name, juror ID number and any documentation. You may be excused for previously scheduled vacation times or other dates due to medical appointments. Please be specific as to dates for appointments and vacation so that we can ensure an excusal for the needed dates - you may still be required to serve during your assigned month, but the court attempts to grant excused absences for any previously scheduled plans, medical appointments or other medical emergencies. The court attempts to notify all excused jurors by letter. Jurors who have been granted a partial excusal due to pre-planned vacations, or medical appointments, will not receive a letter.  However, you may inquire at the office of the Court Administrator at 937-440-5992 or correspond via email:commonpleasjuryinfo@miamicountyohio.gov to verify a temporary excusal.  

Please put the information in writing and if possible include any documentation, juror number and dates for excusal. You can send the information through fax to Court Administration at 937-440-6011 or e-mail at commonpleasjuryinfo@miamicountyohio.gov

Please fill out the questionnaire and include your new address. You may write on the back of the questionnaire that you have moved, and then mail it back to the court using the enclosed envelope. The court must have this information in writing. If you move out of the county in the middle of your term, the court also needs that information in writing and faxed to 937-440-6011, or mailed to Jury Commissioner at 201 W. Main Street, Troy, Ohio  45373. You may also send via e-mail to commonpleasjuryinfo@miamicountyohio.gov

We apologize for any undue hardship this has caused. Please mark the summons "Deceased" and Return in envelope provided.

Please treat the summons as you would any other piece of mail that does not belong to you. Mark the outside "Return to Sender.”

Please attach a note to the summons explaining the situation and return it.  You will be notified in writing, if they have been excused from serving jury duty based upon the circumstances.  

Please fill out the questionnaire and include your new address. You may write on the back of the questionnaire that you have moved, and then mail it back to the court using the enclosed envelope. The court must have this information in writing. If you move out of the county in the middle of your term, the court also needs that information in writing and faxed to 937-440-6011 or mailed to Jury Commissioners’ Office, 201 W. Main Street, Troy, Ohio  45373.   You may also send via e-mail:  commonpleasjuryinfo@miamicountyohio.gov

Yes. Your jury summons is an official court order. If anyone fails to report for jury duty without a lawful excuse from the court, they may be brought before the court for contempt of court proceedings.
 Without jurors, the jury system cannot work the way the Constitution intended it to. We realize the sacrifice we are asking you to make and understand that you may be apprehensive about serving. However, the majority of people say they find the experience rewarding and wouldn't mind doing it again.
 

Please report to the Miami County Safety Building located at 201 W. Main Street.  The Safety Building is situated next to the Miami County Court House.  Please note that you will be entering a secured area where you will be required to pass through security checkpoints, including metal detectors. Therefore, please leave all unnecessary personal items at home or in your vehicle.  Upon passing through security screenings, you will take the elevator to the 3^rd floor. Upon exiting the elevators, turn right. Court personnel will be in view to assist with your check-in process. If you need employment letters, the Clerk’s office will provide one to you upon request.

There is no guarantee that you will be seated on a jury the following morning. The court has the responsibility to examine jurors under oath or affirmation as to the individual juror's qualifications to serve. The judge will ask all jurors questions and will permit both the plaintiff and defense council to ask questions of the jurors. Jurors may ask questions of the judge or either party regarding their responsibilities as juror. At this time you can voice any care, concerns or issues that you feel prevent you from serving on a jury.
 
 The court and opposing parties seek a jury who will be impartial and have open minds. Your honest answer to each question is extremely important. The court and opposing parties will select jurors who will hear the case. No prospective juror shall fail to answer any legal and pertinent question posed to the prospective juror by the court.
 
 If any question is asked that you would prefer not to answer in front of the entire jury pool, you may ask the court to answer privately on the record.

Park in an area unrestricted on time - the residential area of Franklin Street and Water Street is recommended.   Please, do not park in any lots that are marked “Restricted or Reserved” surrounding the Safety Building and Municipal Court.   For a view of downtown parking, you may visit Troy’s website at www.troyohio.gov

• The Safety Building is located at 201 W. Main Street, Troy, Ohio and is situated next to the Miami County Courthouse.  The Safety Building opens to the public beginning at 7:30 A.M. Monday through Friday.   The Court of Common Pleas opens at 8:00 A.M. and closes at 4:00 p.m.  The Court is closed on Saturdays, Sundays and legal holidays.  

There are two options for getting discharge paperwork. First, you may call our office to schedule an appointment and we can go through the process, or you may go to https://www.archives.gov/veterans/military-service-records and submit your own request either by mail or fax. If you have any questions, please do not hesitate to reach out to our office.

Miami County Veterans' Services is located on the ground level of the Hobart Center for County Government. The facility sits between the Troy-Miami County Public Library and the new Kettering Health Network.

To be eligible to serve in Miami County, you must reside in Miami County. If you have moved from Miami County, please fill out the appropriate section of your jury summons. Once you have filled it out, mail the entire summons back to the Jury Commission. In the meantime, you may want to contact the Board of Elections to make sure they know that you have moved outside the county. Otherwise, you could continue to be called for service.

The Operations & Facilities Department is located in the historic Power Plant at 209 W. Water Street in Troy, Ohio.